Payment Policy

Overview

This Payment Policy applies to all purchases made through Celebration Crafters. By placing an order on our website, you agree to the terms outlined below.

Accepted Payment Methods

Celebration Crafters accepts the payment methods displayed at checkout, which may include:

Major credit cards, including Visa, Mastercard, American Express, and Discover
Debit cards
Digital wallets
Shop Pay or other third-party payment providers, when available

All orders must be paid in full before they can be processed or shipped.

Currency

All prices and transactions are processed in U.S. Dollars (USD) unless otherwise stated at checkout.

Payment Authorization and Processing

Payment is authorized when an order is submitted and may be captured immediately or before the order is shipped, depending on the payment method used.

If payment authorization is declined, incomplete, or unsuccessful, the order will not be processed until a valid payment method is provided.

Some financial institutions may place a temporary authorization hold on an account. The timing for releasing such holds is determined by the customer’s bank or payment provider.

Billing Information

Customers are responsible for providing accurate and complete billing information.

Incorrect billing details, mismatched addresses, or unsuccessful verification may result in an order being delayed, held, or canceled.

Taxes

Applicable sales tax will be calculated and displayed at checkout based on the shipping destination and current tax requirements.

Order Verification and Fraud Prevention

To protect our customers and business, certain orders may be reviewed before processing. Verification may include confirming billing or shipping information or contacting the customer for additional details.

Celebration Crafters reserves the right to delay, hold, or cancel an order that appears fraudulent, unauthorized, high-risk, or inconsistent with the information provided at checkout.

Payment Security

Payments are processed through secure third-party payment providers. Celebration Crafters does not directly store complete credit or debit card numbers on its website servers.

Customers should never send full payment-card details through email, live chat, or other unsecured communication methods.

Failed or Declined Payments

If a payment is declined, the customer may need to contact their financial institution or use another available payment method.

Celebration Crafters is not responsible for declined payments, bank fees, foreign transaction fees, overdraft charges, or other fees imposed by a customer’s financial institution or payment provider.

Refunds

Approved refunds are issued to the original payment method in accordance with our Return and Refund Policy.

After a refund is issued, the customer’s bank or payment provider may require additional time to post the funds to the account.

Unauthorized Transactions

Customers who believe a payment was made without authorization should contact us promptly at Hello@CelebrationCrafters.com and notify their financial institution.